How long is your turnaround?

Typically, once your payment is confirmed and proof is approved, your order will be shipped and should reach you within 10-15 business days.

We ship all orders via UPS Ground from our facility in Miami, FL. Once your order has shipped, we will provide you with a tracking number via email.

Can I pick up my order?

Yes, once your order is ready, you will be notified via email. You can conveniently pick up your order at our Miami, FL location during business hours.

Can I review a proof before my order goes to print?

Yes! Once you've completed checkout, your order will move into the proofing stage. Our design team will create final, print-ready proofs for your review via email. Printing begins only after your approval is confirmed.

Can you assist with my design?

Yes, we can assist by making adjustments to your design, such as adding a phone number, social media handles, and other details. However, we do not offer services for creating logos from scratch.

What is your minimum order quantity?

For items from our standard catalog, we require a minimum order of 12 pieces per design, per garment style. Package Deal products have their own specific minimums.

Due to the intricate setup process of screen printing, we do not offer printed samples. However, you can place a minimum order of 12 pieces if you'd like to assess our print quality before committing to a larger order.

Richardson Trucker Hat

After you place your order, your design goes through our proofing process. This usually takes 24-48 business hours* after checkout for us to provide a embroidery-ready proof. Once you receive it, you can review and approve. If you need changes, it will take us an additional 24-48 business hours to send an updated proof.

Once your final proof is approved, your order moves into production. The standard turnaround time of 7-10 days.

If you need your order by a specific date, email info@wueinc.com after checkout.