How long is your turnaround?

Typically, once your payment is confirmed and proof is approved, your order will be shipped and should reach you within 10-15 business days.

We ship all orders via UPS Ground from our facility in Miami, FL. Once your order has shipped, we will provide you with a tracking number via email.

Can I pick up my order?

Yes, once your order is ready, you will be notified via email. You can conveniently pick up your order at our Miami, FL location during business hours.

Can I review a proof before my order goes to print?

Yes! Once you've completed checkout, your order will move into the proofing stage. Our design team will create final, print-ready proofs for your review via email. Printing begins only after your approval is confirmed.

Can you assist with my design?

Yes, we can assist by making adjustments to your design, such as adding a phone number, social media handles, and other details. However, we do not offer services for creating logos from scratch.

What is your minimum order quantity?

For items from our standard catalog, we require a minimum order of 12 pieces per design, per garment style. Package Deal products have their own specific minimums.

Due to the intricate setup process of screen printing, we do not offer printed samples. However, you can place a minimum order of 12 pieces if you'd like to assess our print quality before committing to a larger order.

Privacy Policy

At Warehouse Uniform & Embroidery (WUE Inc.), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit wueinc.com, interact with our advertisements, or communicate with us.

By using our website or submitting your information through our forms, you agree to the practices described in this policy.

Information We Collect

We collect information in several ways when you interact with our website, advertisements, or services.

Information You Provide

When you place an order, submit a form, request a quote, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping addresses
Business name (if applicable)
Order details or project details
Payment information

This information allows us to process orders, provide quotes, and communicate with you about your request.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and tracking technologies. This may include:

IP address
Device type
Operating system
Browser type
Pages visited
Time spent on pages
Referring website or advertisement
Interaction with ads or marketing campaigns

This information helps us improve our website, understand customer behavior, and optimize advertising performance.

Information From Advertising Platforms

If you interact with our advertisements on platforms such as Meta (Facebook/Instagram) or Google, we may receive limited information about that interaction to measure ad performance and improve our marketing efforts.

How We Use Your Information

We use the information we collect to:

Provide Products and Services

Process orders
Provide quotes or pricing
Deliver products and services
Respond to customer inquiries

Communication

We may use your contact information to:

Respond to questions
Provide order updates
Send requested information such as pricing, quotes, or design proofs

Marketing and Promotions

With your consent, we may send:

Promotional emails
Special offers
Product updates
Discount codes or promotions

You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us.

Advertising and Analytics

We may use third-party tools such as Google Analytics, Meta Pixel, and other advertising technologies to:

Measure advertising effectiveness
Improve our marketing campaigns
Show relevant advertisements to users who may be interested in our products

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Analyze website traffic
Improve website functionality
Deliver relevant advertising

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

How Your Information Is Shared

We do not sell your personal information.

Your information may be shared only when necessary to operate our business, including with:

Service Providers

Companies that help us operate our business such as:

Payment processors
Shipping carriers
Email marketing platforms
Website hosting providers
Advertising and analytics providers

These providers are required to protect your information and use it only for the services they perform for us.

Legal Compliance

We may disclose information when required by law or when necessary to:

Comply with legal obligations
Protect our rights or property
Prevent fraud or abuse

Data Security

We implement appropriate security measures to protect your information.

Examples include:

SSL encryption for secure website communication
Secure payment processing through PCI-compliant providers
Restricted internal access to sensitive information

Despite these safeguards, no online transmission is completely secure, and users provide information at their own risk.

International Users

Our website is operated in the United States. If you access the site from outside the United States, your information may be transferred to and processed in the United States.

By using our website, you consent to this transfer.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to the data we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Contact Information

Warehouse Uniform & Embroidery (WUE Inc.)
Phone: 305-599-8412
Email: info@wueinc.com
Website: wueinc.com